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Teaching & Learning
Help with Blackboard Ultra, Zoom, Qualtrics, Panopto, and non-emergency classroom issues and guidance on the best tech tools to use.
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Blackboard
Services related to Blackboard Ultra, Drake's Learning Management System, including training, and course and user assistance.
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Services (10)
Academic Space Consultation
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)
Academic Space Issue
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Academic Technology Consultation
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)
Online Course Issue
Meet with an instructional technologist for assistance with a technical issue.
Online Course Request
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Panopto Issue
Report any errors or issues encountered while using Panopto.
Panopto Video Copy
Copy Panopto videos from another professor's course. (Faculty/Staff only)
Qualtrics Consultation
Schedule a consultation to discuss Qualtrics use.
Video Conferencing Consultation
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Video Conferencing Issue
Report any issues accessing or using video conferencing.
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Qualtrics Consultation
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Slate Issue
Account/Security Issue
myDrake/Internal Site Request
Virtual Apps/Desktop Issue
Printing FOAPAL Exception
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