My Recently Visited Services
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Use this service to report problems with existing Drake email accounts, email distribution lists, or calendars.
Meet with an instructional technologist for assistance with a technical issue.
Report any issues accessing or using video conferencing.
Report an issue with Drake-supported devices or software, including virus mitigation.
Copy Panopto videos from another professor's course. (Faculty/Staff only)
Troubleshoot issues with payments made through Touchnet, Drake's online payment system.
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Use this service to request any needed changes in Banner, Workflow, or ePrint including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report any email you receive that you think might be a phishing attempt.
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
Request phone services for employees. (Faculty/Staff only)
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Notify ITS of international travel or make other account- or security-related requests.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
Conveniently print your documents at a print shop on Drake's campus.