My Recently Visited Services
Request phone services for employees. (Faculty/Staff only)
Report any email you receive that you think might be a phishing attempt.
Schedule a consultation to discuss the appropriate video conferencing solution. (Faculty/Staff only)
Meet with an instructional technologist for assistance with a technical issue.
Request a consultation to discuss updates to a classroom, meeting room, or other collaborative space. (Faculty/Staff only)
Request a new application, a modification to an existing application or desktop, or a change in access to a virtual application or desktop.
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
Report an issue with Drake-supported devices or software, including virus mitigation.
Use this service to request an Internal Site or a link change to myDrake. (Faculty/Staff only)
Notify ITS of international travel or make other account- or security-related requests.
Report any access issues with virtual apps or desktops.
Report issues encountered on systems that interface with Banner. (Faculty/Staff Only)
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Report any issues accessing or using video conferencing.
Meet with an instructional technologist to discuss an upcoming course or apply a course layout.
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Request a software download, installation, price quote, or purchase.
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Blackboard Ultra requests for changes including user changes, consultations, custom sites, course merges, sharing/copying content, and training. (Faculty/Staff only)
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Schedule a customized session, training, or consultation about new or current campus technology, and/or request access to training materials. (Faculty/Staff only)