Popular Services
Campus key request for any Drake student, faculty or staff member
Conveniently print your documents at a print shop on Drake's campus.
Use this service to report any problems with wired, wireless, or remote access to the campus network.
Report an issue with account login, MFA, the Password Manager website, or other account/security-related issues.
Report an issue with Drake-supported devices or software, including virus mitigation.
Notify ITS of international travel or make other account- or security-related requests.
Report an issue you're experiencing with myDrake, Self Service, or an Internal Site.
The Drake ID system controls meal plan swipes, door access, Bulldog Bucks, Flex Dollars and printing money for Drake students and employees. Report issues with these systems here.
Request adjustments to cardholder access or building schedule changes (Faculty/Staff only)
Request changes to personal or shared email accounts, email addresses, calendars, or distribution lists.
Engage assistance to quote, purchase, install, move, reassign, or decommission ITS devices. (Faculty/Staff only)
Submit a request for system access or alumni-related data. (Faculty/Staff only)
This service is to request initial access to make changes to a portion of the Drake website. (Faculty/Staff only)
Report any issues you're having with Banner, Workflow, eTranscripts, or ePrint. (Faculty/Staff only)
Report any issues with technology in classrooms or meeting spaces, including classroom emergencies.
Report any errors or issues encountered while using Blackboard Ultra and its associated systems.
Use this service to request wired, wireless, or remote access to the campus network.
Request a software download, installation, price quote, or purchase.
Use this service to request any needed changes in Banner including duplicate person merges, job scheduling, and upgrade requests. (Faculty/Staff only)
Report any issues with Teams calling, office or common area telephones, or Drake-owned cell phones. (Faculty/Staff only)
Request or make a change to a Microsoft Team or other shared file storage. (Faculty/staff only)
Report an issue with the campus digital signage system. (Faculty/Staff only)
Request adjustments to card access lists (Designated list approvers only)